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About Us

Free and Easy Travel

Free and Easy Travel (FNE) is a boutique, brick-and-mortar travel agency based in China, founded in 2005. Over the years, we have built a reputation for our reliability, trustworthiness, and personalized service, offering an exceptional travel experience for clients worldwide.

At FNE, we believe that the human touch is at the heart of every journey. Our goal is to craft bespoke travel experiences that are tailored to meet the individual needs and preferences of each client. We prioritize comfort, convenience, and peace of mind, ensuring that every aspect of your journey is carefully managed. Whether you're looking for guidance on a simple inquiry or need urgent assistance during your trip, our dedicated team of travel consultants is always available to offer expert advice and support.

We also offer exclusive access to our extensive network of global partners, ensuring that our clients receive the best possible rates on flights, hotels, ground transportation, and other travel services.

Free and Easy Travel

Our Brands

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Image by Hu Chen

Why Choose Us

  1. Personalized Service & Expert Advice
     

    • Tailored Travel Solutions – We provide customized travel recommendations based on your unique needs, such as selecting the best airlines, stopovers, or layover durations to make your trip as smooth as possible.
       

    • Complex Itineraries – Whether you're planning a multi-city adventure, organizing group bookings, or making special requests, we can design intricate itineraries that meet your exact requirements.
       

    • Visa & Travel Requirements – We assist with visa applications, travel restrictions, and the necessary documentation to ensure your journey is hassle-free and fully compliant with regulations.
       

  2. Customer Support & Hassle-Free Changes
     

    • Immediate Assistance – Our travel consultants are available to support you directly with flight cancellations, rescheduling, or refunds, so you avoid long waits with airline customer service.
       

    • Emergency Help – In the event of missed flights, delays, or the need for rebooking, our team handles everything quickly and efficiently.
       

    • Language & Communication Support – Whether you prefer to speak in your native language or require additional assistance with airline policies, we are here to help bridge the communication gap.
       

  3. Better Flexibility & Exclusive Deals
     

    • Hold & Pay Later – Unlike online platforms that require immediate payment, we offer the option to hold a fare while you decide, giving you more flexibility in your travel plans.
       

    • Customized Payment Plans – We offer convenient installment payment options to help make your travel arrangements more budget-friendly.
       

  4. Trust & Security
     

    • Avoid Scams & Hidden Fees – While some online platforms may add hidden charges, we offer transparent pricing with no surprises.
       

    • Secure Transactions – Your personal data and payment details are handled securely, giving you peace of mind when booking your travel with us.
       

  5. Additional Travel Services
     

    • Full Package Options – We can bundle flights with hotels, transfers, and travel insurance to create a comprehensive travel package.

 

Special Needs & VIP Services – Whether you need assistance with elderly travelers, medical requirements, or luxury travel services, we ensure your needs are met with the utmost care and attention.

 

Why Choose Us Over Online Platforms?
 

  • Expert Advice – If you're a first-time traveler, planning a complex route, or need specialized advice, our experienced consultants provide personalized recommendations that are tailored to your needs.
     

  • Flexible Bookings – Whether you're a business traveler with tight schedules or a family seeking flexibility, we accommodate changes to your itinerary with ease.
     

  • Premium Customer Support – In case of emergencies, cancellations, or changes, we provide dedicated support that goes beyond what online platforms can offer.
     

  • Special Packages – For group travel, luxury trips, or honeymoon packages, our custom solutions ensure that every detail is perfectly planned.
     

While online platforms may offer slightly lower prices, FNE provides exceptional value through personalized service, flexibility, and ongoing support. Our goal is to make your travel experience stress-free, secure, and enjoyable from start to finish.

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Our People
Your Greatest Travel Asset

At FNE, we believe that our people are our greatest asset, and they play an integral role in delivering exceptional service. Our team of experienced travel consultants and strategic account managers are not only experts in the travel industry but are also passionate about providing personalized solutions tailored to your specific needs.
 

When you choose FNE, you gain the support of a knowledgeable team who understands your preferences and can expertly manage all aspects of your travel with care and precision. Whether you're planning a family vacation, a business trip, or a special event, you can trust that we will handle every detail with the utmost attention, allowing you to relax and enjoy your journey.

 

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Free and Easy Travel
Free and Easy Travel

Our Services

At FNE, we offer a comprehensive range of travel services designed to make your journey as seamless and stress-free as possible. From discounted airfare and budget-friendly hotel accommodations to customized tours and luxurious getaways, we have something for every traveler.
 

Our global network of trusted partners ensures that we can offer top-tier services no matter where your travels take you. Our local teams of travel experts are available around the clock, providing you with personalized assistance every step of the way. Whether you need last-minute adjustments, local recommendations, or emergency help while on the road, we are always here for you.
 

With FNE, you’re not just booking travel services—you’re gaining a reliable partner who is committed to making every aspect of your journey as smooth and enjoyable as possible.


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Free and Easy Travel

Travel Deals

When it comes to travel, you deserve more than just a one-size-fits-all experience. At FNE, we go the extra mile to provide you with expert advice, tailored solutions, and unrivalled customer support. Whether you're planning a quick getaway, a family vacation, or an elaborate business trip, we are here to ensure every detail is taken care of, so you can focus on what matters most—enjoying your journey.


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Free and Easy Travel
Free and Easy Travel
Free and Easy Travel
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