If you are looking to spend some quiet time to relax, this may not be the ideal vacation location especially during peak season where Genting Highlands can get really chaotic with the influx of tourists from Singapore. Long queues are a common sight at hotel lobbies, and don’t expect good customer services.
Apart from the casino, Genting also houses an outdoor and indoor theme parks as well as a wet park. Its First World Plaza is the place to go for shopping and dining. There are also few hotels at the resort, ranging from budget to five star hotels - Genting (5 star), Highlands (5 star), Resort (4 star), First World (3 star) and Theme Park (3 star).
The furnishing of most hotels are pretty old and worn out. In fact, most of the rooms require renovations if they are to keep up with times (don’t be misled by the photographs of the hotel rooms shown on the websites!), hotel rooms are also unheated and can get chilly at night, especially during rainy days.
What to see and do
For families with children visiting Genting Highlands can be lots of fun. There is a wide selection of outdoor and indoor theme parks. For water lovers, there’s a choice between an indoor splash pool with warm water, or an outdoor water park. The outdoor theme park features more than 20 classic rides suitable for the entire family, such as the double loop Corkscrew, Rolling Thunder Mine Train, Cyclone and Flying Dragon. Other more gentle rides such as the monorail, mini train, Tea Cup and Flying Jumbo are suitable for small children.
The sparkling, new First World Plaza indoor theme park is the home for six theme areas from around the world each featuring unique rides — France (Champs Elysee), England (London), Italy (Venice), America (Times Square and Universal Walk), Switzerland (Swiss Alps) and Malaysia (Genting Walk). The First World Plaza also boasts the Genting Sky Venture, the only free fall skydiving simulator in Asia.
The nearest airport is in Kuala Lumpur. Skybus used to run direct buses, but seems to have stopped; the fastest way is thus to KL Sentral by train (28 min) and then connecting to the bus from there. Alternatively, if you're feeling flush after hitting a jackpot in the casino, Sabah Air (tel. +60-3-62578604) will be happy to charter a helicopter for you (30 min).
There are frequent buses from various points in Kuala Lumpur, including the Puduraya bus terminal (every 30 min) and KL Sentral train station (hourly). Booking in advance is advisable as services can sell out, especially on weekends.
All buses take around one hour and cost RM8.30-8.50 one way, with most terminating at the Skyway cable car station, from where it's an 11-minute ride up to Genting (included in bus ticket price). Buses departing after 8 PM head directly to the resort. Transtar also operates one daily bus direct from Singapore (S$68/57 one-way from/to Singapore).
Genting Highlands is 40 minutes from Kuala Lumpur on the Karak Highway.
All hotels in Genting (except Awana) are connected by sheltered walkways and escalators, so you never actually need to go outside. The entire complex is, theoretically, wheelchair accessible.